University Brief:
Choose an app we use everyday and take usability test to discover its usability disadvantage.
Introduction:
PTV Usability Report is a group university project aimed to discover the usability disadvantage and suggest recommendations for further improvement.
The PTV app is a schedule and transportation navigation app published by Public Transportation Victoria.
My Role in This Project:
Data visualisation and finding:
Visualising the system usability scale with the PTV bus route style.
Showing the success/fail rate for different tasks with both colour code and bar chart.
Suggest improve directions from usability testing result, and arranged with exsisting app screenshot.
Taking usibility testing interviews:
Video screenshot from a interview I took
As the interviewer of 2 out of 5 interviewees, I found that it really important but also hard to keep all interviews similier and structured.
But overall I really enjoy the process since I believe design always meant to solve problems. By taking the usability test, I got a chance to really know about the users, and reflect on my own further design projects and works.
Full Report Link:
https://drive.google.com/file/d/1t3m6gcMjZCbkPsNaLzWdrxnuYtIj85Qf/view?usp=sharing
